To be honest, it doesn’t happen that often. If an item breaks beyond repair or goes missing, replacement costs are 5-times the rental rate, with the exception of all custom built items that have a replacement cost of 10-times the rental rate (labeled “CUSTOM BUILT” on order). All other cleaning or repair fees are determined upon inspection when items are returned.
Yes! A LA CRATE will deliver and retrieve items to one location: first floor docks, garages or within 25 ft. of truck. Delivery/retrieval beyond these points is available at an additional cost to cover time and labor. Must be scheduled in advance. Email your date and venue and we would be happy to calculate the costs for you.
Delivery/Retrieval scheduled in 4-hour windows: 8am-12pm, 12pm-4pm
Closed on Holidays
(New Years Day, Memorial Day, Labor Day, Thanksgiving and Christmas)
Service charges are in addition to standard delivery/retrieval rates.
Delivery/retrieval services may be limited by the number of requests for a given day.
• Delivery/Retrieval at specific time (8am-4pm, 1hr window) +$100*
• Delivery/Retrieval after hours (4pm-8pm, 1hr window) +$100*
• Delivery/Retrieval late night (8pm-midnight, 1hr window) +$250*
• Wait fee: $50/hour
• Set up fee: $75/hour
• Pre-order pick-up fee: $25
* Waived if requested by ALC
Search through our inventory and add items to your wishlist. From there, send it our way! We will check on the the availability and send you a quote ASAP. If you’d like to turn your quote into a reservation, we require a 50% non-refundable deposit along with a signed rental agreement to hold the items for your date.
You bet. We ask that the items be covered (we all know how reliable Wisconsin weather can be) and you supply your own packing blankets, straps, and muscle. Remember that the rentals are your responsibility when in your possession. Treat them like they are your family heirlooms (please + thank you).
Yes, but we do require a $25 pre-order pick-up fee for this special service. We are available for pick-ups between 8am – noon, and all arrangements need to be made in advance.